1What are the courses provided by WHL?
We offer the following online Halal certification-related courses:
1. Halal Certification Training/Refresher – Foundational Level (Self-Paced Learning)
2. Achieve Basic Halal Compliance (English)
3. Achieve Basic Halal Compliance (Malay)
All the contents are based on Muis Halal Certification Conditions. Please take the time to read through the course description to decide which course is suitable for you or your staff.
2In general, how does the registration process go?
For companies/individuals registering new training accounts
Step 1: Go to https://courses.wareeshalal.sg/ and click ‘View Course Schedule’ on your preferred course then ‘Book Now’.
Step 2: Choose ‘Company Sponsored’ or ‘Self-Sponsored’.
(a) For company sponsored, proceed to register an account for your company by submitting the company & student information. Please check your email for the account’s login credentials, registration acknowledgement & invoice to make payment. Students’ account will also be auto created with login credentials sent to their email address.
(b) For self-sponsored, proceed to register your account by submitting the required information. Please check your email for your account’s login credentials, registration acknowledgement & invoice to make payment.
Step 4: Upon successful payment, students to log into their accounts to begin the courseware. The training certificate may then be downloaded immediately upon completion.
For companies/individuals with existing training accounts
Please proceed to register via our training registration portal https://courses.wareeshalal.sg/auth/client_login
Step 1: To register new student (for existing student, please skip step 1)
Click ‘Student Management’ > ‘Student List’ > ‘Add new’
Step 2: To register course for new/existing student
Click ‘Student Management > ‘Course Registration’ > Register course > Make payment
For company sponsored, do note students’ account will be auto created with login credentials sent to their email address.
Step 3: Upon successful payment, students to log into their accounts to begin the courseware. The training certificate may then be downloaded immediately upon completion.
3I manage multiple companies, how do I register?
Do take note you are not able to make a training account to register for learners from various companies. The training account is only for one company using one email address. (i.e. one email address cannot be used to register for multiple training account).
If you are the training management personnel for a few companies, please email us at email@example.com to request for an agent account. Please take note that terms and conditions apply.
4I am facing issues with the registration. What should I do?
The registration works best with Google Chrome as your browser. If you are still facing issues with the registration, please write in to firstname.lastname@example.org.
5I would like to make changes to my staff’s details/replace the staff going for the course with another person.
Any changes to the staff’s details (i.e. email, NRIC/FIN, etc) can be done via the training account.
For replacement requests to another staff, please write into us at email@example.com.
6What if my staff can’t make it on the registered date and there are no replacement available?
Please inform us early if your staff is not able to attend the course.
For postponement requests, please write to us at firstname.lastname@example.org. Do note that an admin fee applies.
7Why is my course registration being rejected?
Course registration is rejected mainly for two reasons:
1. Learner does not meet the course requirements
2. The course is fully booked
You will receive an email notification if your course registration is rejected by us.
8Where can I find the training schedule for all your courses?
Please refer to our training schedule and course registration release dates here: https://wareeshalal.sg/release/
Do note that course registration is on a first-come-first-served basis and no reservations are allowed.
9The course that I intend to register is fully booked. How can I be on the waiting list?
For fully booked courses, when you are registering via the training account, you will be prompted if you want to be on the waiting list. Do proceed if you wish to be on the waiting list.
Do note that being on the waiting list does not guarantee you a slot. You will only be notified via email if there is an available slot or if we open additional runs for that particular course.
10How do I make payment for the courses?
You can retrieve the invoice from your training account to make payment. Click on ‘Make Payment’ button on the invoice to pay.
Below are our payment options:
1. Paynow, Credit/Debit Card or eNETS
2. Credit note
We strictly do not accept cash or cheque payment. Payments to all courses are to be paid to Warees Halal.
After payment is being made, please check the Payment History in your training account for the receipt.
11I am not able to make payment for the course on time. Can I still attend the course?
Payment must be made prior to the course. You are not allowed to access the courseware without successful payment.
12Are there any training grants available?
No training grants are available for our courses this year.
13When will I receive my training certificates?
We have moved towards e-certificate generation.
Training certificates will be available for download immediately after completion of course from our training account. Please refer to the course information email sent for instructions.
14Can I display the Certificate of Attendance/Achievement in my establishment?
No, you are not allowed to display the Certificate of Attendance / Achievement for public viewing to avoid misunderstanding as it is not equivalent to Muis Halal Certificate. The Certificate of Attendance / Achievement should be kept in your Halal File.
15Do you provide in-house training?
Drop us an email at email@example.com if you have such a request and we will assign a Halal Advisor to work with you.
16What are the terms and conditions?
You can refer to the terms and conditions for Halal training here https://wareeshalal.sg/tmstnc/