Halal Training FAQs - Warees HalalWarees Halal

Halal Training FAQs - Warees HalalWarees Halal

Halal Training FAQs - Warees HalalWarees Halal

Halal Training FAQs - Warees HalalWarees Halal

Halal Training FAQs - Warees HalalWarees Halal
Halal Training FAQs - Warees HalalWarees Halal

1What are the courses provided by WHL?

We offer a few types of courses. Please take the time to read through the description.

 

For Halal Foundation Programme, there are three types. Please read through the description to see which type is suitable for you or your staff. The three types are:

 

  1. Supervisory (for personnel with a supervisory role and a diploma or above)
  2. Non-Supervisory in English language
  3. Non-Supervisory in Malay language

 

The content of the three types is similar. However, the assessment structure for Supervisory differs from the Non-Supervisory. The dynamic of the class may differ too.

2How do I register for programmes?

Step 1:

To register for any course, you will need to create a training account with us. Ensure that you use Google Chrome for successful creation of the training account. You will also need to use Google Chrome to access to the training account.

 

Please click here for the user guide.

 

Please take note you are not able to make a training account to register for learners from various companies. The training account is only for one company using one email address. (i.e. one email address cannot be used to register for multiple training account).

3How do I make payment for the courses?

You can retrieve the invoice from your training account to make payment.

 

There is a Make Payment button on the invoice. Click on it to make the payment online.

 

You can make payment by:

  • Interbank Transfer or PayNow. You will need to attach the snapshot of the successful transaction
  • Credit Card or NET2.0

 

We strictly do not accept cash or cheque payment. Payments to all courses are to be paid to Warees Halal.

 

After payment is being made, please check the Payment History in your training account for the receipt.

 

You can refer to the user guide for more details.

4I will like make changes to my staff’s details/replace the staff going for the course with another person.

You can do so before the course date. Click on the Student List in your training account to edit the particulars.

 

You can refer to the user guide for more details.

5I am facing issues with the registration. What should I do?

The registration works best with Google Chrome. If you are still facing issues with the registration, please write in to halaltraining@wareeshalal.sg.

6I am not able to attend the class on the chosen date. What should I do?

You can send replacement.  Kindly update the information in the training account and write in to halaltraining@wareeshalal.sg to inform of the replacement. However, do take note that at least one Muslim staff has to attend the Halal Foundation programme.

 

You can also request for a change of date. If the next course date is available, you can request for a slot by clicking Change Class Slot in your training account. Do take note of the terms & conditions.

7I am not able to make payment for the course on time. Can I still attend the course?

Please make payment before the course. You may not be allowed to enter without successful payment. For circumstances such as if you have made payment and your payment is still in process, with proof provided, we will hold on to your training certificates until payment is verified.

 

You may collect the certificate from us once the payment is verified. We will provide the details in writing. Unfortunately, we are not able to mail out the certificate.

 

In future, we are moving toward e-certificate generation. Do refer to our website for future updates.

8When can I collect the Certificate of Achievement?

An email will be sent to the contact person once the Certificate of Achievement is ready for collection.

 

In future, we are moving toward e-certificate generation. Do refer to our website for future updates.

9Can the Certificate of Achievement be mailed out to us once it's ready?

We do not mail the certificate out. The certificate has to be collected at the venue stated on the Certificate of Achievement Collection Email. You may arrange for your own courier to collect the certificate. Please fill up the Authorisation Form prior to collecting the certificate.

 

In future, we are moving toward e-certificate generation. Do refer to our website for future updates.

10Can I collect the certificate on behalf of another person?

Yes, you may collect the certificate on behalf of another person. Kindly fill up the Authorisation Form and bring it along, together with your NRIC, upon collection.

 

In future, we are moving toward e-certificate generation. Do refer to our website for future updates.

11I have lost the Authorisation Form. Can I collect the Certificate of Achievement without it?

You can only collect the Certificate of Achievement without the Authorisation Form if you are collecting for yourself. The Authorisation Form must be filled up if you are collecting on behalf of someone. You may download the form by clicking here: Authorisation Form.

 

In future, we are moving toward e-certificate generation. Do refer to our website for future updates.

12I have lost my Certificate of Attendance/Achievement. Can I request for a reprint? Can I request for an additional copy?

We do not allow any reprinting. However, you may request for an email verification from us, which verifies the attendance of a participant.

 

In future, we are moving toward e-certificate generation. Do refer to our website for future updates.

13Can I display the Certificate of Attendance/Achievement in my establishment?

No, you are not allowed to display the Certificate of Attendance / Achievement for public viewing to avoid misunderstanding as it is not equivalent to Muis Halal Certificate. The Certificate of Attendance / Achievement should be kept in your Halal File.

14Is there any training grant available?

Unfortunately, we regret to inform you that there are no training grants available at the moment for Halal Foundation Programmes.

However, two of WHL’s corporate programmes; Develop and Maintain Halal File workshop and Internal Halal Audit Workshop are available for training grant or SkillsFuture Credit claims.

 

COMPANY-SPONSORED

Companies will need to submit the claims to WDA for the training grant upon course completion. The company will need to submit the claims through SkillsConnect account. The training grant available is $2 per hour.

 

SELF-SPONSORED

From 19 May 2017, participants are not allowed to make payment upfront to Training Provider and claim the course fee via SkillsFuture credit.

You can make the payment to Warees Halal Limited, through SkillsFuture Credit portal. Please click here for more details.

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. Visit the SkillsFuture Credit website (www.skillsfuture.sg/credit) to choose from the courses available on the SkillsFuture Credit course directory.

15How do I provide feedback on Halal Training?

We provide online evaluation form after every run of training. The trainer will provide the password to access the forms during the training. Please click the appropriate training programme to provide the feedback.

 

 

For other feedback on Halal Training, please email to halaltraining@wareeshalal.sg.