| 1. | By agreeing to the Terms & Conditions, you agree that WHL may collect, use and disclose your personal data, as provided in this registration form, for the following purposes in accordance with our Privacy Policy (please visit https://wareeshalal.sg/privacy-policy/): | |
| a. | The processing of this training programme registration | |
| b. | The administration of the participant(s) into our training programme | |
| c. | Contacting you with regards to matters pertaining to this training programme | |
| d. | Providing updates on our future training programmes and Halal-related information | |
| e. | Application of course-related funding (only if applicable) to respective funding-related agencies / bodies / organisations (SSG, NTUC, E2I, etc) | |
| f. | Verification of training attendance to Muis | |
| 2. | WHL is committed on maintaining the confidentiality of the personal information and undertakes not to reveal applicant’s information to any 3rd parties (other than the funding-related agencies and / or authorised data intermediaries by WHL) and programme partners without the prior consent of the applicant. | |
| 3. | Submission of the registration form does not guarantee seats for the participants in the selected training session. Seats for the participants for the selected dates are only confirmed after payment has been made, and this is indicated via a payment acknowledgement email or receipt. Participants shall produce the payment acknowledgement email or receipt during the first attendance taking at the course premises. | |
| 4. | It is the company’s and the individual’s responsibility to ensure that the information stated on the invoice is accurate before making payment. Any discrepancies should be immediately notified. | |
| 5. | It is the company’s and individual’s responsibility to upload the payment proof in the registration portal when payment is made via PayNOW or interbank transfer. The payment proof must contain the invoice number under the transaction reference to ease payment verification. Please refer to the user guide available in the registration portal for instruction. If uploading of payment proof is unsuccessful, it is the responsibility of the company and individual to email the payment proof to halaltraining@wareeshalal.sg. | |
| 6. | Failure to settle outstanding payments despite repeated reminders may result in the freezing of registration portal where the company or individual is not able to make further course registrations. Registrations are allowed only after full settlement of outstanding. | |
| 7. | The management of this training programme reserves the right to reschedule the training due to unforeseeable circumstances. The official contact points of participants registered in affected training runs will be duly informed in such an event. | |
| 8. | In the event that participant/s withdraw, postpone, replace or absent from the course, please take note of the policy below: | |
| Terms and Conditions: All requests must be done in writing to the administrator. | ||
| Conditions | Policy | |
| Withdrawal/Cancellation | Classroom-based Courses More than 7WD before course commencement date – 100% refund Less than 7WD before course commencement date- No refund Other Courses (Full Online / Blended) |
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| Absent | Classroom-based Courses With valid reason* – only a postponement/replacement is allowed No notification/valid reason* – No refund Other Courses (Full Online / Blended)
With valid reason* for not being able to complete the courseware within the learning period – only a postponement is allowed
No notification/valid reason* – No refund
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| Replacement | Classroom-based Courses Allowed at no extra charge Notification must be made in writing to the administratorOther Courses (Full Online / Blended) |
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| Postponement | Classroom-based Courses Only 1-time postponement is allowed within 3 months of original course start date Fees are forfeited if participant does not show up for the second time Other Courses (Full Online / Blended) |
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| *Valid reason: only medical, hospitalisation and compassionate reasons will be considered. All other reasons will be considered on a case-by-case basis. WHL reserves the right to request for any relevant documents for validation purposes. | ||
| 9. | Refund shall be completed via credit note (valid for 6 months) which will be made available in the training registration portal for payment of the next registered course. Companies or individuals must provide accurate information and the necessary documentation for WHL’s timely processing. Delays are to be expected if additional details are required. | |
| 10. | All requests will be subjected to approval. As of 1 February 2024, a 10% of course fee (before GST) administrative charge will be imposed for all approved refunds / withdrawals / postponements / transfers / cancellations / changes based on case-by-case basis. Requests shall only be processed after the administrative charge is paid. | |
| 11. | All prices for the courses are subjected to GST (Goods and Services Tax). | |
| 12. | Company/Trainee is to select the correct and suitable language medium of the course (if any) during registration. WHL will not be liable for any failures due to registering for the incorrect language medium. WHL also reserves the rights to reject trainees if they are found to be unsuitable for the course. | |
| 13. | Company/Trainee is to select the correct and suitable delivery mode (if any) during registration. WHL will not be liable for any failures due to competency gaps. WHL also reserves the rights to reject trainees if they are found to be unsuitable for the course. | |
| 14. | For grant-applicable courses, the full fee shall be charged for any incomplete module. Full fee shall be charged for payment failure after 3-months of non-payment. | |
| 15. | Trainee shall be bound by the Terms and Conditions of any applicable funding scheme as approved by WHL. | |
| 16. | Trainees are advised to be punctual on the day of examination / assessment. Latecomers may be barred from taking the examination / assessment. | |
| 17. | If trainee is found cheating, trainee will be barred from the examination / assessment. WHL will reserve the rights to take necessary actions. | |
| 18. | If trainee fails the examination / assessment and wishes to appeal, trainee is to submit an appeal form and make necessary payment before the submission deadline. | |
| 19. | If trainee fails the re-assessments of grant-applicable courses, the full course fee shall be charged. | |
| 20. | Statement of Attainment (SOA): | |
| a. | SOA issuance is via SSG electronic certificate (e-Cert) system only. | |
| b. | Trainee assessed as ‘Competent’ will receive SMS / email notification if contact is provided. | |
| c. | For SOA, trainee is to download and print using SingPass ID and password at www.skillsconnect.gov.sg about 3 weeks from the assessment date. | |
| d. | For Full Qualification Certificate and transcript, hardcopy will be ready about 8 weeks from the assessment date. | |
For any notification/request/withdrawal of training-related and date-related matters, please write to us:
Warees Halal Limited
25 Mayo Street
Singapore 208314
Fax: (65) 6396 5827
Email: halaltraining@wareeshalal.sg